Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the website www.birnagar.org ("Website"), operated by Kirtan Seva Trust ("Trust", "we", "our", "us"). By accessing, browsing, or using this Website, including making a donation, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you are advised not to use this Website.

1. About the Trust and the Website

Kirtan Seva Trust is a charitable and spiritual trust engaged in devotional, educational, cultural, and religious activities. The Website is created to:

• Share information about the Śrī Śrī Rādhā-Kṛṣṇa Temple Development Project at Birnagar
• Spread awareness about Śrīla Bhaktivinoda Ṭhākura, his teachings, writings, and devotional contributions
• Provide updates regarding temple construction, events, and outreach programs
• Facilitate voluntary donations and pledges from well-wishers and devotees

The Website is informational and devotional in nature and does not engage in the sale of goods or commercial services.

2. Eligibility to Use the Website

By using this Website, you represent that:

• You are legally capable of entering into a binding agreement under Indian law
• You are using the Website for lawful, personal, and devotional purposes only
• Any information provided by you is true, accurate, and complete

3. Donations and Contributions

3.1 Nature of Donations

• All donations made through the Website are voluntary contributions.
• Donations are offered as seva (devotional service) and do not constitute any purchase or entitlement.
• No material goods, services, or benefits are guaranteed in exchange for donations.

3.2 Donation Options

Donors may choose:

• One-Time Seva
• Monthly Seva
• Quarterly Seva
• Yearly Seva

Donors may also:

• Select from predefined suggested amounts
• Enter a custom amount of their choice

4. Payment Processing

• All payments are processed exclusively through third-party payment gateway service providers.
• The Website itself does not process, store, or handle any financial or payment-related information.
• Payment gateway providers are responsible for transaction security, processing, authorization, and completion.
• Any issues related to payment failure, delay, or processing must be addressed with the respective payment gateway.

5. Recurring Donations

• If a recurring seva option is selected, the payment gateway may automatically process future donations as per the selected frequency.
• Donors may modify, pause, or cancel future recurring donations through the payment gateway's interface or by contacting the Trust.
• Any donation already processed before cancellation shall be considered complete and non-refundable.

6. Refund and Cancellation Policy

• Donations made to Kirtan Seva Trust are generally non-refundable, as they are voluntary contributions made for charitable and religious purposes.
• In exceptional cases such as duplicate payments or technical errors, refund requests may be considered at the sole discretion of the Trust.
• Refund requests must be submitted within 7 days of the transaction, along with valid transaction details.
• The Trust reserves the right to approve or reject refund requests.

7. Use of Donation Funds

All funds collected through the Website shall be utilized for purposes including but not limited to:

• Temple construction and development
• Maintenance of temple premises and facilities
• Educational, cultural, and spiritual outreach programs
• Administrative and operational expenses related to Trust activities

The allocation and use of funds are governed by Trust policies and spiritual oversight.