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Chant Hare Krishna Hare Krishna Krishna Krishna Hare Hare • Hare Rama Hare Rama Rama Rama Hare Hare and be happy Chant Hare Krishna Hare Krishna Krishna Krishna Hare Hare • Hare Rama Hare Rama Rama Rama Hare Hare and be happy Chant Hare Krishna Hare Krishna Krishna Krishna Hare Hare • Hare Rama Hare Rama Rama Rama Hare Hare and be happy Chant Hare Krishna Hare Krishna Krishna Krishna Hare Hare • Hare Rama Hare Rama Rama Rama Hare Hare and be happy Chant Hare Krishna Hare Krishna Krishna Krishna Hare Hare • Hare Rama Hare Rama Rama Rama Hare Hare and be happy Chant Hare Krishna Hare Krishna Krishna Krishna Hare Hare • Hare Rama Hare Rama Rama Rama Hare Hare and be happy

Privacy Policy

Last Updated: January 31, 2026

This Privacy Policy describes how Kirtan Seva Trust ("Trust", "we", "our", "us") collects, uses, stores, and protects information obtained from users of www.birnagar.org ("Website"). By accessing or using this Website, you consent to the practices described in this Policy.

1. Purpose of This Policy

Kirtan Seva Trust is committed to respecting the privacy of devotees, donors, and visitors. This Policy explains:

  • What information we collect
  • How and why it is used
  • How payments and donations are handled
  • Our refund, cancellation, and recurring seva policies
  • Your rights regarding your personal information

2. Information We Collect

We may collect the following information when you interact with the Website or make a donation:

2.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • City, state, or country (optional)

2.2 Donation-Related Information

  • Donation amount
  • Donation type (one-time or recurring seva)
  • Transaction reference number
  • Date and time of transaction

Note: We do not collect, store, or process sensitive financial data such as debit/credit card numbers, UPI IDs, bank account details, or CVV information.

3. Payment & Pricing Structure

3.1 Donation Options

  • Selecting from predefined suggested donation amounts
  • Entering a custom donation amount of their choice

3.2 Seva & Recurring Contribution Options

  • One-Time Seva
  • Monthly Seva
  • Quarterly Seva
  • Yearly Seva

Recurring contributions, where selected, are processed automatically by the payment gateway as per the donor's chosen frequency.

3.3 Nature of Pricing

  • All amounts shown on the Website are suggested contribution values.
  • Donations do not represent the purchase of goods or services.
  • Contributions are voluntary and devotional in nature.

4. Payment Processing & Security

  • All payments are processed exclusively through third-party payment gateway service providers.
  • The Website does not handle or store payment credentials. Payment gateways operate under their own privacy, security, and compliance policies.
  • Any payment-related issues must be resolved directly with the payment gateway provider.

5. Use of Collected Information

  • Processing and acknowledging donations
  • Issuing donation receipts (as applicable)
  • Communicating project updates, events, or acknowledgements
  • Responding to inquiries or support requests
  • Internal record-keeping and compliance requirements

6. Refund & Cancellation Policy

  • Donations made to Kirtan Seva Trust are generally non-refundable, as they are voluntary contributions toward charitable and religious activities.
  • In exceptional cases such as duplicate transactions or technical errors, refund requests may be reviewed at the discretion of the Trust.
  • Refund requests must be submitted within 7 days of the transaction, along with valid payment details.

6.1 Recurring Donation Cancellation

  • Donors may discontinue future recurring donations through the payment gateway dashboard or by contacting the Trust.
  • Any donation already processed prior to cancellation shall be considered complete and non-refundable.

7. Data Storage & Security

  • Reasonable administrative and technical measures are taken to protect personal data.
  • Access to donor information is restricted to authorized personnel only.
  • Data is retained only as long as necessary for legal, administrative, or devotional purposes.

8. Information Sharing

We do not sell, rent, or trade personal information. Information may be shared only:

  • With payment gateway providers for transaction processing
  • When required by law, regulation, or legal process
  • With internal Trust authorities for administrative and audit purposes

9. Cookies & Analytics

  • The Website may use cookies or analytics tools to understand visitor behavior and improve Website performance and user experience.
  • Users may disable cookies through browser settings, though some features may be affected.

10. Third-Party Websites

The Website may contain links to third-party websites or services. Kirtan Seva Trust is not responsible for the privacy practices or content of external websites.

11. Policy Updates

This Privacy Policy may be updated periodically to reflect operational or legal changes. Updates will be posted on this page with a revised "Last Updated" date.